Bad news on Geoffrin... I called Penguin and talked to one of their
tech support guys. Basically, they can't make the thing work. The
technical guy (Aaron) said that he doesn't know what's going to happen
with THAT server next. He said that he was going to hand it off to
our sales rep, and that I would receive a call from him (hopefully)
within a couple of hours. No call. So, I'll call them again in the
morning. I imagine that the sales rep will be offering a replacement
server (and maybe something for our trouble), or a refund.
Any thoughts on what I should be saying when I talk to the rep? What
do we want? What will we settle for?
Jimmy Wales wrote:
Jason is back from vacation, and I'll have him get
us an update on
geoffrin tomorrow morning. It should be well on the way by now, I
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"Jason C. Richey" <jasonr(a)bomis.com>