On 04.03.2012, 6:21 Rob wrote:
Hi John,
I'm happy that you're looking at this, because
I can't say that I'm
thrilled with Bugzilla, and I'd be happy to see a better alternative
to it. However, I also kinda agree with Chad: it's not that I love
Bugzilla, but rather we haven't yet found a system that's better
enough to invest in a migration. That's been the state of things for
so long that it's very easy to get cynical about it. That said, I'm
keeping an open mind, and I'm intrigued by one of your suggestions
(Bug Genie). More on that in a bit.
Yes, (un)?fortunately, current status quo looks extremely hard to
change. However, there's one big reason for a change: although
Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to
non-technical mortal humans who are supposed to submit bugs for us to
work on.
One requirement I would like to place on a new system,
should we go
there, is that it support Wikimedia SUL in some form. I realize that
Bugzilla doesn't support this, but the point behind this requirement
would be that if we're going to go through a painful migration,
integration with our existing login system needs to be one of the
benefits. It might mean that this project come behind some form of
OpenID provider support on the Wikimedia cluster.
Actually, OpenID is closer than one might anticipate, as it's on my
RfP.
--
Best regards,
Max Semenik ([[User:MaxSem]])