How’d we do in our strive for operational excellence last month? Read on to find out!

There were no incidents this January. Pfew! Remember to review and schedule Incident Follow-up work in Phabricator. These are preventive measures and tech debt mitigations written down after an incident is concluded. Read about past incidents at Incident status on Wikitech.

During 2021, I compared us to the median of 4 incidents per month, as measured over the two years prior (2019-2020).

I'm glad to announce our median has lowered to 3 per month over the past two years (2020-2021). For more plots and numbers about our incident documentation, refer to Incident stats.

Since the previous edition, we resolved 17 tasks from previous months. In January, there were 45 new error reports of which 28 have been resolved within the same month, the remaining 17 have carried over to February.

With precisely 17 tasks both closed and added, the workboard remains at the exact total of 298 open tasks, for the third month in a row. That's quite the coincidence.

Thank you to everyone who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks!

Until next time,

– Timo Tijhof