Can I just note that however you word it, closing volunteers' good
faith bugs because nobody is available from the organisation right now
is an excellent way to get them never to file a bug again.
- d.
On Mon, 27 Feb 2023 at 12:02, Jaime Crespo <jcrespo(a)wikimedia.org> wrote:
>
> Hi,
>
>
> On Fri, Feb 24, 2023 at 4:32 PM Brian Wolff <bawolff(a)gmail.com> wrote:
>>
>> If i could change the priority field i would probably change it to be only:
>> * unbreak now
>> * work on next (or "urgent")
>> * normal
>> * no intention to fix (aka lowest)
>
>
> I support this, but we should be careful about the wording. The problem with lowest
is that is has negative connotations that I would like to avoid- that is why I proposed to
name the above levels:
> * unbreak now
> * very high ("urgent" works too)
> * high (equivalent to work on next)
> (* normal) this would be optional, but in case we want to keep 5 categories
> * low (no intention to fix, old lowest)
>
> While this seems to be an inflation of the name usage, the original issue, and the
one I still have sometimes, is to say something is "very low", which in my
experience doesn't sit well for the casual reader, even if it has a relatively well
established meaning, and leads to people complaining and getting an explanation, etc.
> --
> Jaime Crespo
> <http://wikimedia.org>
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