On 2023-03-17 09:46, Derk-Jan Hartman wrote:
The engineering managers at WMF; That's what they're hired to do! They develop and manage available resources to reduce meta-toil and enable minions to spend more time working on stuff. :)
Except the engineering managers only cover a minute !!! part of all the tickets. There are like 15 teams, that collectively use about 15 planning 'project' and about 50 or so project tags of stuff they actually 'sort of' monitor. Yet there are hundreds of projects that tickets reside in.
Please remember that WMF doesn't even come close to managing all tickets. Decisions should not be made from a sole WMF perspective.
Perhaps we should drop the priority field completely and instead use labels like: WMF-Priority-1 through 5 I think that gives a much better perspective, more flexibility, allows WMF to use their own priority definitions without conflicting with WMDE, volunteer projects, unmaintained projects, bluespice etc and create the required separation from the consumers filing the tickets.
You're right, and thanks for reminding me that the stakeholders are broader than WMF. I really like your proposal but, of course, people more important than me would have to decide on that.
WMF has a reputation for chaotic management, and this is a small step toward correcting this.
I don't think that has much to do with the priority field at ALL and is way more foundational. pun intended.
You're right in that it's more foundational but I do think that this more generalized approach would benefit all, not just WMF.