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Ombuds Commission
Wikimedia Ombuds logo.svg
About the commission
Discuss the ombuds
Send a complaint
Email the commission
Activity reports
2013
2014
2015
2016
2017
2018
2019
2020
2021
The ombuds commission, on behalf of the Board of Trustees, investigates complaints about infringements of the Privacy Policy, the Access to nonpublic personal data policy, the CheckUser policy and the Oversight policy, on any Wikimedia project. They also investigate for the Board the compliance of local CheckUser or Oversight policies or guidelines with the global CheckUser and Oversight policies.
Tasks
In addition to official investigation, they will mediate between the complainant and the respondent (usually a CheckUser, oversighter, Bureaucrat, Administrator, or arbitration committee member). When legally necessary, the ombuds will assist the General Counsel, the Executive Director or the board in handling the case.
When the case is litigious, the ombuds will be in charge of educating CheckUsers or others about the Foundation's privacy policy. When the Privacy Policy, Access to Nonpublic Information Policy, CheckUser Policy, or Oversight policy have been breached, the ombuds commission should report to the Executive Director or designated staff and recommend a course of action (such as removal of access to tools). Additionally, the commission might suggest suitable changes to policies or software.
Neutrality
An ombuds' investigation should be conducted in a manner determined by the ombuds to ensure fairness and impartiality. As a general guideline, it is best that ombuds avoid conflicts of interest as much as possible, particularly by avoiding routine use of CheckUser or oversight access and not processing complaints on the projects on which they are very active editors. However, matters that come before the commission are not clear-cut, and the language and culture of various projects may pose barriers to outsiders. As such, how the commission investigates complaints is left to the discretion of its appointed members.
Membership
Members of the ombuds commission are selected from the Wikimedia community by Wikimedia Foundation officials. A call for volunteers is issued each year in early December on the Wikimedia-L mailing list and on the talk page of this policy, as well as other project forums as appropriate. They are appointed (assuming they agree) for a period of approximately one year. A non-voting alternate member may be appointed to serve for one year, with an expectation for a seat as a full member the following year.
Assigned rights
Ombuds have the following rights globally, among others:
Search deleted pages (browsearchive)
Check users' IP addresses and other information (checkuser)
View the checkuser log (checkuser-log)
View deleted history entries, without their associated text (deletedhistory)
View deleted text and changes between deleted revisions (deletedtext)
View private logs (suppressionlog)
View revisions hidden from any user (viewsuppressed)
Current members
User Home wiki(s) Language spoken IRC nick
Ameisenigel (CA) dewiki, wikidatawiki de, en-4, nds-2, fr-1, tlh-1 Ameisenigel
Érico (CA) ptwiki pt -
Faendalimas (CA) wikispecies en, pt-3, it-2, fr-1 faendalimas
Galahad (CA) eswikivoyage es, en-1 Galahad
Infinite0694 (CA) jawiki ja, en-3, de-3, fr-2, it-1 -
JJMC89 (CA) enwiki en JJMC89
Mykola7 (CA) ukwiki uk, ru-4, en-2, de-1 -
Olugold (CA) enwiki, wikidatawiki, igwiki ig, en-5, Ha-4 Olugold
Udehb (CA) wikidatawiki ig, en-5 -
Zabe (CA) wikidatawiki, mediawikiwiki de, en-3, la-1 zabe
See also automatically generated list (terms expire February 2023).
For the prior membership, see here.
Submission
Complaints may be made to the ombuds commission through the following ways (preferably in a language spoken by one of the members):
To use the form, access this link: Special:Contact/ombudscommission
To write an email, access this link: Special:EmailUser/Ombuds commission
Both ways will send message directly to OC mailing list.
Please follow these guidelines when submitting an inquiry to the commission:
Be concise. Lengthy emails with unnecessary information make it harder for the commission to process the case in a timely manner.
Be objective. Avoid making inquiries based on speculations or subjective judgements.
Provide evidence. Please provide us with diff links and/or permanent links when possible.
Be specific. Specify what part of which policy has been violated.
Please inform us if your wiki has an Arbitration Committee (or a similar committee) and if you have reached them (or used other dispute resolution procedure customary to your community) before reaching the ombuds commission. Provide a link to the relevant case page if appropriate.
Processing/Reporting
Cases brought to our attention will be processed the following way:
Confirmation of the request: we will send a notice of confirmation to the requester, and if necessary ask for further information.
Scope: if the request is within the scope of the ombuds commission, we will do the investigation, if not we will decline the request and try to direct the complainant to a better place to get help for his/her individual problem.
Investigation: We do whatever is necessary to find out whether or not there was a breach of the policies or a non-compliance or conflict of local policies with the global ones.
Result: We give the result of our investigation to the requester, and if there was indeed a breach of the privacy policy, we will inform the user who was investigated and if necessary inform the Board of Trustees and if necessary recommend removing OS, CU or steward rights from the user breaking the policy.
Activity reports
Activities:
in 2013: February–June, July–December.
in 2014: January–June, July–December.
in 2015: January–June, July–December.
in 2016: January–June, July–December.
in 2017: January–June, July–December.
in 2018: January–June, July–December.
in 2019: January–June, July–September, October–December.
2020 Commission: January-March, April-January 2021.
2021 Commission: February-April, May-July, August-October, November-January 2022.
2022 Commission: February-April.
See also
Board resolutions: Ombudsperson Checkuser (July 2006) — Wikimedia Committees (minutes of presentation on Ombudsman Commission; January 2009) — Amending the Scope of the Ombudsman Commission (November 2015)
Requests for comment: Scope of Ombudsman Commission (May—December 2013)
Announcement Ombudsman commission wider scope (January 2016)
New commission announcements: 2007 — 2009 — 2011 — 2012 — 2013 — 2014 — 2015 — 2016 — 2017 — 2018 —2019 — 2020 —2021 — 2022
Information on the ombuds global user group:
Ombuds: global permission · global groups (toolforge) · member list · group changelog
Special global permissions
2021 workflow updates
Last edited 1 month ago by Ameisenigel
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