I would think so. There are many sites out there that exist to critique the Foundation and its various projects. However, we were set up an official "Customer Feedback" area, where both regular users as well as drive by's could easily give us feedback on what works, what doesn't work, what can be improved, et cetera. Something like this could potentially be a valuable source of feedback on our quality.
-Chad H.
On 9/19/07, Lars Aronsson <lars@aronsson.se> wrote:
Chad wrote:
> I suppose you can't. It's not exactly like we have an exit
> survey. However, involving the community in quality feedback
> would be a double-edged sword.
Involving "the community" is what we're doing today. But it's the
people *outside* of our current community that we need to involve,
and something like an exit survey should be a good tool. Why did
you *not* buy a Chrysler? It seems www.ihatewikipedia.com
is
already owned by some less serious player, but a complaints
website like that focused on improving Wikipedia (and filtering
out the noise) could be one way to implement an exit survey.
This is a part of marketing/outreach rather than technical
solutions for "stable versions".
My question is if this is part of "Wikimedia Quality" or not?
--
Lars Aronsson (lars@aronsson.se)
Aronsson Datateknik -
http://aronsson.se
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