Has there ever been one? The more I read from and about EBI, the more it amuses me. I guess Hoiberg's "Somebody help! Wales is using hyperlinks!" will be in folk tales sooner or later. Having experienced a certain amount of strange events in communicating with EBI, I still would prefer to have a honest discussion with them. To my knowledge, this is currently not an option for EBI for whatever reasons. Others may be luckier. Mathias