John M. Grohol at ALA writes about online communities, and refers a lot to
Wikipedia and provides "Six Steps to Better Online Community Through
Membership":
http://www.alistapart.com/articles/identitymatters
Probably interesting (though not uncontroversial) from a Wikipedia point of
view.
--
Markus Krötzsch
Institute AIFB, University of Karlsruhe, D-76128 Karlsruhe
mak(a)aifb.uni-karlsruhe.de phone +49 (0)721 608 7362
www.aifb.uni-karlsruhe.de/WBS/ fax +49 (0)721 693 717