Mathias Schindler wrote, quoting a published article:
But Alt and others at Microsoft point out that free
online sites don't
offer the same consistency and reliability, and attention to user's
needs, as Encarta does. At the same time, Encarta provides a safer
environment than the Web does for student research."
My NPOV instincts lead me to want to edit this from "point out" to
"claim". "point out" implies that their claims are true.