Lilit,  Would you be so kind as to try to upload your cohort again? We have deployed a fix to production that should solve issues with both uploading cohorts and validating users. We believe this might have been broken after a recent upgrade we did to one of our database drivers. We have tested with various cohorts for quite some time but we await your confirmation that the issue is fixed for you before calling the fix good.  This issue is tracked here: https://bugzilla.wikimedia.org/show_bug.cgi?id=63836 Thanks,  Nuria

On Wed, Apr 16, 2014 at 3:33 PM, Lilit Tarkhanyan <lilit.tarkhanyan@wikimedia.am> wrote:

Thanks for quick answers Dan and Tighe.

Tighe I tried the Google spreadsheet for the CSV but no result, the same error.

I'll wait for the bug fix.

Thanks a lot

Lilit Tarkhanyan

Wikimedia Armenia

Board Member

Wikipedia Education Program Leader

Aygestan 1/30

tel. +374 55 534 011

      +374 10 575397

On Wed, Apr 16, 2014 at 5:01 PM, Tighe Flanagan <tflanagan@wikimedia.org> wrote:

Hi Lilit,

I wonder if it's related to the bug that was submitted last Friday. Other users have been having trouble as well. From my experience, I have usernames in Latin and Arabic script which have both worked fine in the past. Even if there is an error in the usernames, it should validate and then report which usernames are valid and which ones are invalid (allowing you to trouble shoot and check for typos, trailing spaces or unnecessary underscores).

I know our colleagues in the Czech Republic were having trouble with usernames with complex characters with diacritics at first, but it turned out to be a character set adjustment. The quick solution for them was using a Google spreadsheet for the CSV. This is something you can investigate once your cohort validates and you know which usernames the tool accepted or rejected as invalid.

Dan beat me to the bug reply just now :)

Cheers,

Tighe

--

Tighe Flanagan

Wikipedia Education Program Manager

Wikimedia Foundation

On Wed, Apr 16, 2014 at 8:02 AM, Lilit Tarkhanyan <lilit.tarkhanyan@wikimedia.am> wrote:

Hello

I try to upload a cohort to Wikimetrics for the first time but Validation: FAILURE appears. I think the reason are usernames written in Armenian characters. I tried both csv and txt formats but the same error. I deleted the Armenian usernames from the list and no problem was detected, I could upload the cohort. Please help.

Thank you

Best regards

Lilit Tarkhanyan

Wikimedia Armenia

Board Member

Wikipedia Education Program Leader

Aygestan 1/30

tel. +374 55 534 011

      +374 10 575397

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