Amanda, 

As much as we like to resurrect the tool we rely on labs environment being functional and , at this time, something is not working so well there. We are trying to troubleshoot what is going on but with the all-hands in progress I suspect resolution will be really slow. We will report once we know what is happening.

Thanks, 

Nuria

On Wed, Jan 21, 2015 at 3:47 PM, Amanda Bittaker <abittaker@wikimedia.org> wrote:
Hello all,

It ran two reports in a row for me this morning, but then started
failing again.  Any help getting it back up and running would be very
much appreciated.

Many thanks,
Amanda


On Wed, Jan 21, 2015 at 6:45 AM, Anna Koval <akoval@wikimedia.org> wrote:
> Thanks guys for the offers of help. I really appreciate it.
>
> It seems to be working fine this morning, thankfully.
>
> Anna :)
>
> --
>
> Anna Koval, M.Ed.
> Manager, Wikipedia Education Program
> Wikimedia Foundation
> +1.415.839.6885 x6729
> akoval@wikimedia.org
> education.wikimedia.org
>
> On Tue, Jan 20, 2015 at 11:58 PM, Dan Andreescu <dandreescu@wikimedia.org>
> wrote:
>>
>> It's a puppet issue, the firewall and hosts files were updated apparently,
>> but latest puppet had a bunch of troubles.  I should check with Andrew
>> tomorrow.
>>
>>
>> On Tuesday, January 20, 2015, Toby Negrin <tnegrin@wikimedia.org> wrote:
>>>
>>> Is this a labs issue?
>>>
>>>
>>> On Jan 20, 2015, at 4:15 PM, Dan Andreescu <dandreescu@wikimedia.org>
>>> wrote:
>>>
>>> I'm really sorry Anna, I tried everything I could but other teams seem to
>>> have changed things that make our connection to the labs database
>>> impossible.  I'll keep following up but if you have an urgent report, I can
>>> try to help run a manual query.  I'm here in SF, sitting where Kevin and
>>> Grace are.
>>>
>>> On Tue, Jan 20, 2015 at 7:06 PM, Anna Koval <akoval@wikimedia.org> wrote:
>>>>
>>>> Hey guys,
>>>>
>>>> Hope you can help!
>>>>
>>>> Need to run a super simple report on Wikimetrics -- just one user, just
>>>> one project, just one language, bytes added and number of edits -- for our
>>>> QR. But it keeps crashing.
>>>>
>>>> Please tell me you can help?? :(
>>>>
>>>> <3
>>>>
>>>> Anna
>>>>
>>>>
>>>> --
>>>>
>>>> Anna Koval, M.Ed.
>>>> Manager, Wikipedia Education Program
>>>> Wikimedia Foundation
>>>> +1.415.839.6885 x6729
>>>> akoval@wikimedia.org
>>>> education.wikimedia.org
>>>>
>>>> _______________________________________________
>>>> Wikimetrics mailing list
>>>> Wikimetrics@lists.wikimedia.org
>>>> https://lists.wikimedia.org/mailman/listinfo/wikimetrics
>>>>
>>>
>>> _______________________________________________
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>>> https://lists.wikimedia.org/mailman/listinfo/wikimetrics
>>
>>
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>
>
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