Just to let you know, Wikimedia UK is now accepting Direct Debit donations.
http://directdebit.wikimedia.org.uk/
We'll be working on making this more attractive over the next few weeks but the functionality is there.
Of course if any of you felt like setting up a Direct Debit then that would be wonderful, but this email is mainly to let you know what some of us like to spend our Friday evenings doing. :-)
Chris
On 16 September 2011 22:11, Chris Keating chriskeatingwiki@gmail.com wrote:
Just to let you know, Wikimedia UK is now accepting Direct Debit donations. http://directdebit.wikimedia.org.uk/ We'll be working on making this more attractive over the next few weeks but the functionality is there. Of course if any of you felt like setting up a Direct Debit then that would be wonderful, but this email is mainly to let you know what some of us like to spend our Friday evenings doing. :-)
This is fantastic! Well done!
When I become treasurer, direct debits were one of the things I most wanted to sort out and, when I ceased to be treasurer, one of the things I was most disappointed that I hadn't been able to sort out. I'm incredibly glad you've succeeded where I failed.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
On 16 September 2011 22:48, Thomas Dalton thomas.dalton@gmail.com wrote:
On 16 September 2011 22:11, Chris Keating chriskeatingwiki@gmail.com wrote:
Just to let you know, Wikimedia UK is now accepting Direct Debit donations. http://directdebit.wikimedia.org.uk/ We'll be working on making this more attractive over the next few weeks but the functionality is there. Of course if any of you felt like setting up a Direct Debit then that would be wonderful, but this email is mainly to let you know what some of us like to spend our Friday evenings doing. :-)
This is fantastic! Well done!
When I become treasurer, direct debits were one of the things I most wanted to sort out and, when I ceased to be treasurer, one of the things I was most disappointed that I hadn't been able to sort out. I'm incredibly glad you've succeeded where I failed.
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks, Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
On 16 September 2011 23:05, Michael Peel michael.peel@wikimedia.org.ukwrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks, Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite sure
why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser
we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
WSC,
I cant speak for the board here, and Ill let Chris or Mike go into greater detail if they feel comfortable with doing so. I will also happily stand corrected, as Im merely running the system, rather than setting it up.
However, the short answer is that yes, that would be ideal, and its a possibility that were looking into however, annual renewals for members are more difficult to set up technically. The renewals have to link up in more places with our database and record the correct information in the correct places - we need to make sure that the Direct Debit form is working and recording information properly first.
Richard
From: wikimediauk-l-bounces@lists.wikimedia.org [mailto:wikimediauk-l-bounces@lists.wikimedia.org] On Behalf Of WereSpielChequers Sent: 16 September 2011 23:20 To: wikimediauk-l@lists.wikimedia.org Subject: Re: [Wikimediauk-l] We are now accepting Direct Debits
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
On 16 September 2011 23:05, Michael Peel michael.peel@wikimedia.org.uk wrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks, Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite sure
why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser
we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
_______________________________________________ Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
On 16/09/2011 23:19, WereSpielChequers wrote:
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
Are we confusing donors with members? You can be one or other or both?
Gordo
We have just switched from annual to monthly for our "family" RSPB membership payment.
Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and the RSPB gets an 11 quid bonus.
RSPB was mentioned by Anonymouse at the last London Wikimeet (#49) as a good model of membership for a charity.
*****
* Over a million members, including over 195,000 youth members. * A staff of over 1,300 people and over 13,000 volunteers. * Resources available for charitable purposes in 2007 was £78.6 million.
*****
Ha! Small fry!
Gordo
On 16/09/2011 23:19, WereSpielChequers wrote:
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
On 16 September 2011 23:05, Michael Peel <michael.peel@wikimedia.org.uk mailto:michael.peel@wikimedia.org.uk> wrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html Hopefully we'll have a more integrated solution working in the near future. Thanks, Mike On 16 Sep 2011, at 22:59, Chris Keating wrote: > > This is fantastic! Well done! > > Thank you. We have taken a shortcut, which is to outsource the absolute maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be. > > > Hmmm... I just tried to set up a direct debit and it seems the only > option for the frequency is quarterly. I want to donate monthly. Why > can't I? Obviously, the fees are greater for 3 donations of £2, say, > than for one donation of £6, but I think you'll get a lot more takers > if you offer monthly direct debits for the simple reason that people > tend to be paid monthly. > > We are set up for monthly and quarterly direct debits. I'm not quite sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs. > > You're right about the advantage of monthly DDs. during the fundraiser we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income. > > Chris > > > _______________________________________________ > Wikimedia UK mailing list > wikimediauk-l@wikimedia.org <mailto:wikimediauk-l@wikimedia.org> > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > WMUK: http://uk.wikimedia.org _______________________________________________ Wikimedia UK mailing list wikimediauk-l@wikimedia.org <mailto:wikimediauk-l@wikimedia.org> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
We'll be focusing on making Direct Debits work effectively for donations in this autumn's fundraiser.
It would be nice if we had DDs for membership as well, but since we have c. 30,000 donors and c. 200 members, membership direct debits takes second priority ;-)
Chris
On Sat, Sep 17, 2011 at 8:46 AM, Gordon Joly gordon.joly@pobox.com wrote:
**
We have just switched from annual to monthly for our "family" RSPB membership payment.
Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and the RSPB gets an 11 quid bonus.
RSPB was mentioned by Anonymouse at the last London Wikimeet (#49) as a good model of membership for a charity.
- Over a million members, including over 195,000 youth members.
- A staff of over 1,300 people and over 13,000 volunteers.
- Resources available for charitable purposes in 2007 was £78.6
million.
Ha! Small fry!
Gordo
On 16/09/2011 23:19, WereSpielChequers wrote:
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
On 16 September 2011 23:05, Michael Peel michael.peel@wikimedia.org.ukwrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks, Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite
sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser
we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing listwikimediauk-l@wikimedia.orghttp://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
--
Gordon Jolygordon.joly@pobox.comhttp://www.joly.org.uk/ Don't Leave Space To The Professionals!
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
I'm familiar with the marketing reasons for encouraging people to give more frequently, enough people are willing to give more in total if they can spread payments to make this worthwhile. I just don't think it wise or efficient not to give people the option of an annual payment. Aside from cheapskates like myself who would baulk at a monthly commitment, transaction charges are bound to arise somewhere along the line.
There is also the issue of lifetime value, I have my suspicions that the more frequently you remind people of a direct debit the more likely they are to review it. So It may be true that a monthly direct debit is only worth two years worth of that amount, but an annual one is in the longterm worth many times more.
As for donors v members, do we have plans to offer membership to donors?
WereSpielChequers (who still supports four organisations through annual direct debits started in the 1980s)
On 17 September 2011 08:46, Gordon Joly gordon.joly@pobox.com wrote:
**
We have just switched from annual to monthly for our "family" RSPB membership payment.
Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and the RSPB gets an 11 quid bonus.
RSPB was mentioned by Anonymouse at the last London Wikimeet (#49) as a good model of membership for a charity.
- Over a million members, including over 195,000 youth members.
- A staff of over 1,300 people and over 13,000 volunteers.
- Resources available for charitable purposes in 2007 was £78.6
million.
Ha! Small fry!
Gordo
On 16/09/2011 23:19, WereSpielChequers wrote:
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequers
On 16 September 2011 23:05, Michael Peel michael.peel@wikimedia.org.ukwrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting: http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks, Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
This is fantastic! Well done!
Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
Hmmm... I just tried to set up a direct debit and it seems the only option for the frequency is quarterly. I want to donate monthly. Why can't I? Obviously, the fees are greater for 3 donations of £2, say, than for one donation of £6, but I think you'll get a lot more takers if you offer monthly direct debits for the simple reason that people tend to be paid monthly.
We are set up for monthly and quarterly direct debits. I'm not quite
sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
You're right about the advantage of monthly DDs. during the fundraiser
we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
Chris
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
Wikimedia UK mailing listwikimediauk-l@wikimedia.orghttp://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
--
Gordon Jolygordon.joly@pobox.comhttp://www.joly.org.uk/ Don't Leave Space To The Professionals!
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
On Sat, 2011-09-17 at 11:47 +0100, WereSpielChequers wrote:
I'm familiar with the marketing reasons for encouraging people to give more frequently, enough people are willing to give more in total if they can spread payments to make this worthwhile. I just don't think it wise or efficient not to give people the option of an annual payment. Aside from cheapskates like myself who would baulk at a monthly commitment, transaction charges are bound to arise somewhere along the line.
There is also the issue of lifetime value, I have my suspicions that the more frequently you remind people of a direct debit the more likely they are to review it. So It may be true that a monthly direct debit is only worth two years worth of that amount, but an annual one is in the longterm worth many times more.
Banks tend to discard unused instructions at around the six-month mark. For monthly contributions, if the amount is fixed you don't need to send constant notices; the direct debit rules only require notification ten working days in advance where the amount may vary. Obviously, you at least send quarterly "thank-yous" with information on what donors' money has helped achieve.
On 17 September 2011 08:46, Gordon Joly gordon.joly@pobox.com wrote:
We have just switched from annual to monthly for our "family" RSPB membership payment. Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and the RSPB gets an 11 quid bonus. RSPB was mentioned by Anonymouse at the last London Wikimeet (#49) as a good model of membership for a charity. http://www.rspb.org.uk/ ***** * Over a million members, including over 195,000 youth members. * A staff of over 1,300 people and over 13,000 volunteers. * Resources available for charitable purposes in 2007 was £78.6 million. ***** Ha! Small fry! Gordo On 16/09/2011 23:19, WereSpielChequers wrote: > Monthly and quarterly are nice to haves, but presumably most > members will want to do an annual payment for their annual > renewal? > > WereSpielChequers > > On 16 September 2011 23:05, Michael Peel > <michael.peel@wikimedia.org.uk> wrote: > We're working on finding an easy way to give donors > the choice of monthly or quarterly direct debits, > but we haven't got it working quite yet. For now, if > you want to donate by direct debit each month, then > you can do so by visiting: > http://directdebit.wikimedia.org.uk/index_monthly.html > > Hopefully we'll have a more integrated solution > working in the near future. > > Thanks, > Mike > > On 16 Sep 2011, at 22:59, Chris Keating wrote: > > > > > This is fantastic! Well done! > > > > Thank you. We have taken a shortcut, which is to > outsource the absolute maximum of the administration > involved in Direct Debiting. Once we are on a firmer > administrative footing we can bring it back in-house > if needs be. > > > > > > Hmmm... I just tried to set up a direct debit and > it seems the only > > option for the frequency is quarterly. I want to > donate monthly. Why > > can't I? Obviously, the fees are greater for 3 > donations of £2, say, > > than for one donation of £6, but I think you'll > get a lot more takers > > if you offer monthly direct debits for the simple > reason that people > > tend to be paid monthly. > > > > We are set up for monthly and quarterly direct > debits. I'm not quite sure why that form insists on > quarterly, I doubt it will continue to insist after > we speak to the suppliers on Monday, as we have > other test forms that are definitely accepting > monthly DDs. > > > > You're right about the advantage of monthly DDs. > during the fundraiser we'll test prompting different > amounts/frequencies and different layouts of form to > see which gives us the best long-term income. > > > > Chris > > > > > > > _______________________________________________ > > Wikimedia UK mailing list > > wikimediauk-l@wikimedia.org > > > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > > WMUK: http://uk.wikimedia.org > > > _______________________________________________ > Wikimedia UK mailing list > wikimediauk-l@wikimedia.org > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > WMUK: http://uk.wikimedia.org > > > > _______________________________________________ > Wikimedia UK mailing list > wikimediauk-l@wikimedia.org > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > WMUK: http://uk.wikimedia.org -- Gordon Joly gordon.joly@pobox.com http://www.joly.org.uk/ Don't Leave Space To The Professionals! _______________________________________________ Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org
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Brian McNeil.
wikimediauk-l@lists.wikimedia.org