WSC,
I can’t speak for the board here, and I’ll let Chris or Mike go into greater detail if they feel comfortable with doing so. I will also happily stand corrected, as I’m merely running the system, rather than setting it up.
However, the short answer is that yes, that would be ideal, and it’s a possibility that we’re looking into – however, annual renewals for members are more difficult to set up technically. The renewals have to link up in more places with our database and record the correct information in the correct places - we need to make sure that the Direct Debit form is working and recording information properly first.
Richard
From: wikimediauk-l-bounces@lists.wikimedia.org [mailto:wikimediauk-l-bounces@lists.wikimedia.org] On Behalf Of WereSpielChequers
Sent: 16 September 2011 23:20
To: wikimediauk-l@lists.wikimedia.org
Subject: Re: [Wikimediauk-l] We are now accepting Direct Debits
Monthly and quarterly are nice to haves, but presumably most members will want to do an annual payment for their annual renewal?
WereSpielChequersOn 16 September 2011 23:05, Michael Peel <michael.peel@wikimedia.org.uk> wrote:
We're working on finding an easy way to give donors the choice of monthly or quarterly direct debits, but we haven't got it working quite yet. For now, if you want to donate by direct debit each month, then you can do so by visiting:
http://directdebit.wikimedia.org.uk/index_monthly.html
Hopefully we'll have a more integrated solution working in the near future.
Thanks,
Mike
On 16 Sep 2011, at 22:59, Chris Keating wrote:
>
> This is fantastic! Well done!
>
> Thank you. We have taken a shortcut, which is to outsource the absolute maximum of the administration involved in Direct Debiting. Once we are on a firmer administrative footing we can bring it back in-house if needs be.
>
>
> Hmmm... I just tried to set up a direct debit and it seems the only
> option for the frequency is quarterly. I want to donate monthly. Why
> can't I? Obviously, the fees are greater for 3 donations of £2, say,
> than for one donation of £6, but I think you'll get a lot more takers
> if you offer monthly direct debits for the simple reason that people
> tend to be paid monthly.
>
> We are set up for monthly and quarterly direct debits. I'm not quite sure why that form insists on quarterly, I doubt it will continue to insist after we speak to the suppliers on Monday, as we have other test forms that are definitely accepting monthly DDs.
>
> You're right about the advantage of monthly DDs. during the fundraiser we'll test prompting different amounts/frequencies and different layouts of form to see which gives us the best long-term income.
>
> Chris
>
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