I would be tempted to say "We hope this is an isolated problem and that most UK PR agencies employ someone who doe not find it cumbersome to send an Email".

WSC

On 14 November 2012 11:46, Stevie Benton <stevie.benton@wikimedia.org.uk> wrote:
I think the journalist was more interested in trying to paint a picture of conflict by asking that question, which makes for a more interesting story for some people. I was really keen for that not to happen. I was more interested in getting across the points about how Wikipedia works and how it can be engaged with, rather than stirring up trouble!

Thanks,

Stevie


On 14 November 2012 11:42, Charles Matthews <charles.r.matthews@ntlworld.com> wrote:
On 14 November 2012 11:25, Stevie Benton <stevie.benton@wikimedia.org.uk> wrote:

> I was asked if I had any specific response to the PRCA comments, but really
> there's nothing helpful to add there, except that talk pages and emails
> needn't be cumbersome.

Stating the obvious isn't always unhelpful: making the system work
properly is win-win for Wikipedia's readers and those with legitimate
corrections/updates.

Charles

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