Hello everyone,

PR Week have published another story on this - http://www.prweek.com/uk/news/1159715/wikipedia-defends-editing-processes-following-finsbury-clean-up/

Basically, it's a defence of Wikipedia's editing policies quoting the CIPR and yours truly.

Do let me know if you have any comments or questions.

Thanks,

Stevie

There is a little bit of a gap between what you say, and what CIPR say.

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"Stevie Benton responded by calling the comments 'inaccurate'.

'I don't think it's cumbersome at all,' he said. 'It's quite straightforward. It's not just PR professionals who need to abide by this, it's everyone.'"

[...]

CIPR CEO Jane Wilson added: 'I recognise that it can be a frustrating process for any organisation with inaccurate information on the site.

'Wikipedia is working on the speed and ease with which simple factual inaccuracies can be amended without compromising the strong stance on conflict. I look forward to the CIPR working with the community more closely on this.'

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You say everything is fine, and CIPR acknowledge it can be frustrating, and that Wikipedia is working on it. ;)

I think in the long term, the latter position is the better one to take, along with doing some real work on improving the customer experience as much as it is possible within the constraints of a volunteer-run system.

Andreas