On 29/10/2011 14:05, Gordon Joly wrote:
On 29/10/2011 00:45, Michael Peel wrote:
Hi all,

As a result of WMDE's recent successful OTRS workshop, Wikimedia UK's interest in hosting an OTRS workshop in the UK has been significantly rekindled/increased. If you would be interested in participating in such a workshop in the UK (whether you are based in the UK or not), or if you know of UK Wikimedians that might be interested in contributing to OTRS in the near future, then please (ask them to) sign up sooner rather than later at:

Mike Peel
Wikimedia UK
What is OTRS?


Aha. It is as I suspected.....
"OTRS is a ticket request system which is used to handle most incoming e-mails regarding Wikimedia projects."


Gordon Joly
Don't Leave Space To The Professionals!