On 29/10/2011 14:15, Douglas Gardner wrote:

On Sat, Oct 29, 2011 at 2:05 PM, Gordon Joly <gordon.joly@pobox.com> wrote:
On 29/10/2011 00:45, Michael Peel wrote:
> Hi all,
> As a result of WMDE's recent successful OTRS workshop, Wikimedia UK's interest in hosting an OTRS workshop in the UK has been significantly rekindled/increased. If you would be interested in participating in such a workshop in the UK (whether you are based in the UK or not), or if you know of UK Wikimedians that might be interested in contributing to OTRS in the near future, then please (ask them to) sign up sooner rather than later at:
> http://uk.wikimedia.org/wiki/OTRS_workshop
> Thanks,
> Mike Peel
> Wikimedia UK

What is OTRS?


Thanks. My problem was that I confused the terms as being a generic, rather than a specific.



Gordon Joly
Don't Leave Space To The Professionals!