---------- Forwarded message ----------
From:
Jessie Wild <jwild@wikimedia.org>
Date: Wed, Jul 27, 2011 at 5:56 PM
Subject: Global Dev Brazil Trip Report
To: WMF Staff Mailing List <
staff@lists.wikimedia.org>
Cc: crossini <
crossini@wikimedia.org>, Barry Newstead <
bnewstead@wikimedia.org>
Oi pessoas!
Barry,
Carolina Rossini and I spent the last two weeks of June in Brazil
working on a variety of initiatives in support of our Global Development
work (and overall WMF goals). For those of you who are newer, Brazil is
one of the three priority regions we identified as a movement as being
critical to bring onboard for the future growth and health of the
projects and which may require external catalyzing on our part.[1]
Our
days were packed with a slew of meetings and presentations (the
entirety of our agenda can be found on meta[2]), but by means of a brief
summary, our primary focuses were around:-
Community meet-ups: met with individual community members in Recife, Campinas and Porto Alegre, and held larger meet-ups in Sao Paulo, and Rio.
- Outreach: spoke
at different universities (UNICAMP in Campinas, IFPE in Recife) with
students and professors as well as FISL – one of the largest open-source
conferences in the world. Topics included general overview of
Wikipedia, intro to Wikipedia in Higher Education, Mobile and Offline
projects and specific volunteer opportunities.
-
Business Partnerships: met
with mobile players (Claro & Terra/Vivo) on the potential of
zero-rating mobile Wikipedia and low-cost computer manufacturer Positivo
on pre-installing offline Wikipedia prior to computer distribution (potential of ~8M computers)
- Brazil office set up: met
with lawyers, recruiters/head hunters, and shared co-working spaces to
determine logistical steps for starting an office in Brazil
-
General networking: several one-off meetings/meals with different “experts” on Brazil—e.g., VC investors, researchers, education-technology
experts, foundations—who offered many suggestions for how we might have
the highest leveraged work within Brazil
Also, with the support of the communications team we developed Bookshelf materials to support the work in Brazil.[3]
There were specific insights from each meeting, but the primary takeaways and actions items are included here:
* COMMUNITY HEALTH:
The Brazil community is incredibly fragmented, with a mix of people
desiring a chapter, some anti-chapter, and some incredibly private.
Several of the Wikipedians we met who had been editing for years had
never before come to a meet-up or physically met other Wikipedians!
There are three main concerns here:-
Online community:
Interactions on the Portuguese Wikipedia are, anecdotally at least,
harsh to each other and appear to be unwelcoming to newbies. All editors
described in length their personal battles to overcome the obstacles
upon the beginning of editing, and admins likewise described
frustrations and impossibilities of handling disputes due to their
limited capacity (only ~30 admin on PT:WP)
-
Offline community:
there is not much of a culture for meet-ups, though it is desired by
those we talked with (a self-selected group who showed up at the
meet-ups). Our hope is to encourage more such meet-ups particularly
given the broader Brazilian culture of socialization and humanizing what
can otherwise feel like the “Wikipedia Machine.”
-
Portuguese vs. English editing:
many editors either started in or switched to editing EN:WP as opposed
to PT:WP. The reasons cited for this were (a) quality perception of
PT:WP, (b) broader readership of EN:WP, and (c) fewer disputes / easier
dispute resolution on EN:WP.
Our proposed next steps here:
- Work with WMF Community team & others to help brainstorm ways to approach this
- Do
in depth analytical research to uncover the true causes for editor
stagnation and general health diagnostics. Hopefully we can leverage a
lot of the editor trend research as well as the summer of research work
to get a jump start on what sorts of analysis should take place.
-
Conduct
some sort of “community reconciliation” process. Discussions on the practicality and benefits of this are ensuing :-)
-
Develop a fellowship/internship opportunity to help execute such work
* EDUCATION PROGRAM:
A highlight of the trip was a meeting with Juliana, a professor of
Ancient History at UniRio and an active Wikipedian. She just had a
seminar course approved in which her students will edit Ancient History
articles in PT:WP. She has done a lot of homework on our education
program and attended the Wikipedia in Higher Education conference. We
see significant opportunity for the growth of the education program
across a range of higher education institutions in Brazil.
* OUTREACH:
The minimal outreach events done by the Brazilian community tends to be
constrained only to a small portion of Brazil (mostly Sao Paulo and
southern Brazil), and
it is important to begin this work in order to both recruit volunteers
and improve awareness around the whole country. The general public
questions the accuracy of the Portuguese Wikipedia, which limits
interaction with the content and curbs desire to contribute. While some
of that perception is warranted based on the life stage of the project,
much is based on stereotypes.
Proposed next steps:
- Identify highly leveraged events at which to speak and host information areas.
- Work pro-actively with universities to improve quality, bring in fresh new community, and leverage quality marketing
- Work with other institutions (e.g., GLAM) to help improve quality and quality perceptions
*BRAZIL OFFICE:
We gained some good insight into the needs for the team in Brazil There
are elements such as program work that will be similar to India, but
the issues around community health might require some different
community supporting skills on the team. We garnered good insights into
the operational issues relating to setting up an office and recruiting
staff. We met with lawyers who will help us figure out the right
organizational structure and also toured a really great co-working space
(the Hub) which could provide inexpensive working space, immediate
camaraderie, and beneficial networking. One somewhat unexpected issue is
the cost of living. Sao Paulo and Rio de Janeiro are both really
expensive cities (more expensive than San Francisco), so we’ll need to
adjust our cost expectations.
*BUSINESS PARTNERSHIPS: The
big takeaway with this is that we need to have a clear product offering
available to work with global partners. For example, Positivo
Informatica – which has ~33% market share of PCs in Brazil – is eager to
put a version of offline Wikipedia for Schools on all of their
computers prior to retail, but we need an appropriate version in
Portuguese first!
Next steps here:-
Offline
Wikipedia: recruit teachers/academics to help create an offline version
of Wikipedia in Portuguese, and then work with Positivo to install on
computers prior to next product launch in October 2011. See: Offline
Projects.[4]
-
Understand
and, maybe, participate in the Brazilian governmental process to have
PT:WP approved for the computers distributed to every public school in
Brazil (Positivo is also the #1 computer supplier to schools)
-
Mobile
partnerships: Follow-up with Claro (2nd highest market share in
Brazil [5]) at America Movil headquarters in Mexico D.F. Regarding the
possibility of zero-rating Wikipedia & marketing the mobile
Wikipedia portal.
Thanks
for reading, and please join us for a discussion tomorrow over cookies
to dig a bit more into these topics! As always, please feel free to
reach out to Barry, Carolina, or myself with thoughts or suggestions!
Jessie, Carol, Barry
[1] Brazil Catalyst Project: http://meta.wikimedia.org/wiki/Brazil_Catalyst_Project
[2] Agenda: http://meta.wikimedia.org/wiki/Brazil_Catalyst_Project/Agenda_June_2011#Agenda
[3] Bookshelf: http://outreach.wikimedia.org/wiki/Bookshelf
[4] Offline Projects: http://meta.wikimedia.org/wiki/Offline_Projects
[5] Mobile market in Brazil: http://meta.wikimedia.org/wiki/Global/Brazil/Brazilian_Digital_Landscape#Mobile_Landscape_in_Brazil
--
Jessie Wild
Global Development, Manager
Wikimedia Foundation