I'm not buying into the arguments Brad and his friends are putting forward for Wikimedia to turn away from it's reliance on open source software. Especially when that decision is being taken by some unknown group of people with no community or Board consultation about possible alternatives. So, I'm asking if people can suggest to Brad some open source (fully open source, not "can be open source if you don't need the security package") CRM software (http://en.wikipedia.org/wiki/Customer_relationship_management). I've no doubt that people on this list have contacts in the free/OS software world, so I'm hoping you can now use those contacts to help with this. Angela.