On Fri, May 8, 2009 at 1:35 AM, Nikola Smolenski <smolensk(a)eunet.yu> wrote:
Parul Vora wrote:
Thanks for all of the feedback, comments, and
support. I just wanted to
let you know that our full report (including highlight videos!!) is now
up our the Usability Initiative's project wiki:
http://usability.wikimedia.org/wiki/UX_and_Usability_Study
It may be too late for this now, but when I read that "The cheat sheet
was the only item in the help section that led to a subjects successful
edit.", I wanted to know how well would people edit if they had the
printed cheat sheet. Maybe if you have more tests in future you could do
this - it will tell us exactly what is the value of the printed
promotional material.
I am wary of this: "Users often missed the ‘edit’ buttons next to each
section, clicking on ‘edit this page’ all the way at the top." In my
experience, users do exactly the opposite, and I have seen new users who
know how to edit sections asking how to edit top section; some
Wikipedias (f.e. ruwiki) have even added [edit] link to top of the
article that mimics section edit links. What could be the cause of this
discrepancy?
About this: on en:wp, at least, under user preferences/gadgets, users
can turn this on themselves by clicking the "Add an [edit] link for
the lead section of a page" box. Is there any particular reason not to
turn this on by default for everyone? Could be (one small) problem
(temporarily) solved.
Regarding this whole discussion in general, and comments made by Brian
(who I respect quite a lot) -- as I understand it, "usability" and HCI
are something of an inexact science. It seems like several approaches
and studies would be helpful, to see if different methods come to more
or less the same conclusions about what's broken, or not.
There are also a number of world-respected HCI experts that are
interested in this community that we could probably draw on for input;
see past Wikimania speaker lists.
-- Phoebe