Hey all,
Nice to meet many of you for the first time! Thanks for your feedback and for raising larger concerns around resource allocation at the Foundation. These concerns are extremely valid-- especially the ones around allocating resources for less supported platforms such as Commons and broken infrastructure. The wishlist process will begin next week with the proposal phase starting Jan 10.
In the email thread, I identified some open questions about the Wishlist process so I am answering them here.
How can we communicate the urgency of the fixes that we need?
I don’t believe there is any lack of documentation of concerns about functionality that is broken. Folks are right to point out that it’s about synthesizing what is most urgently broken, the maintenance that is really necessary, and surfacing it to leadership. We, the Community Tech team, had a lot of hard conversations about how to handle this because we never want to mislead anyone into thinking we are going to work on ideas that are too large for our team. However, we all collectively came to the conclusion that we should still be the team that gives people the space to voice what they need from a technical perspective.
The wishlist itself can communicate urgency. If you submit a detailed wish (the more details, the better!), and if the wish receives a high number of votes, we definitively know as a team that it's urgent and high-priority. From there, we have the information we need to take next steps. This may involve taking on the wish ourselves or communicating the wish to leadership.
Does the Community Tech team work in isolation?
No, we constantly collaborate with other teams at the Foundation and most importantly, with all of you. This year our goal is to share the top wishes with other product managers who are responsible for products related to the categories in the wishlist. This way, they may incorporate relevant wishes into their team's roadmap, or they will at least consider community requests as they plan upcoming work. We always check to see if other teams are already working on solutions related to what is asked inside of the Wishlist. We plan to do more and are energized that the conversation is already beginning to happen in this thread.
Why is the Community Tech team so small? Why can't more people be hired, or why can't a second Community Tech team be formed?
As a team, we deeply believe in our work, and we hope to keep growing. We know how important it is to work directly with community members and fulfill community requests. If you want our team to grow, one of the best ways you can champion us is to participate in the wishlist. As participation rates grow (and they have!), the more effectively we can advocate for our team and its resources.
P.S. We are still welcoming help to promote the survey and to translate the updated documentation. Thanks for reading.
Best,
Natalia Rodriguez
Senior Product Manager, Community Tech