Re: [Wikimedia-l] Wikimedia Foundation quarterly reviews for July-September 2015

Thanks Tilman. I finally got around to skimming most of this. Questions & Comments below: Communications: seems to be firing on all cylinders. Team Practices: seems to be making a difference in supporting other individuals and teams. Some of the metrics chosen look great. Release engineering: great idea about the skill matrix; would HR and Team Practices like to expand this to other teams? Grants restructuring: big job, thanks/congrats for how it was done, looking forward to execution TechOps: nice to see that OTRS upgrade is in progress; I believe that this has been talked about for years Labs: I have a subjective impression of much improved reliability, so thank you Design research: University of Washington mentioned; what's the connection? Performance: thank you for working on paint time Security: I have a suggestion for KPIs: maximum and median times for resolution of critical and high priority bugs; and maximum and median time for first response to bug reports on all channels (Phabricator, email, etc) Reading: can we get an update on what's being done WRT push notifications? Partnerships: happy to see pre-install deal coming soon Editing: how is the community feedback about the split of Echo notifications. Multimedia: yay for ability to upload to Commons from VE; excited that Excel import is coming (this may stop my complaints to Grantmaking about MediaWiki tables for budgets) High level comment: from these reports it looks like the Foundation is generally making good progress. Going forward a theme that I'd really like to see is closer integration of WMF priorities with community priorities. I hear from my colleagues at in-person meetings and online that there is a sense that WMF's priorities may or may not be the community's priorities. A certain amount of that is understandable, but my subjective sense is that there's a fair amount of frustration in the community and that the situation could be better. Suggestion: take advantage of the Evaluation team's enhanced survey capacity to run surveys like the one that WMIL ran, and run them every 6 months. Prioritize the languages to maximize return on translation investment. Then adjust WMF quarterly priorities in alignment with the priorities expressed in the community priorities survey. Also, establish SLAs for all departments with regard to responses to community questions. Thanks! I hope that other community members will write comments and questions also. Pine On Fri, Oct 16, 2015 at 10:15 PM, Tilman Bayer &lt;tbayer(a)wikimedia.org&gt; wrote: https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarter… _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines Wikimedia-l(a)lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe>