Thanks for your clarification, Sue. I see it irritates to hear words
in such a tone to the team your office is expected to support, and
expect therefore you understand people on the list, who get deeply
involved into this cause and donate their time and works, irritate on
bad communication and lack of scientific information which can relieve
their worries.
And thank you for responding in prompt; I confess you reminded me on
yourself who I first met - it was in Taipei and you were busy to text
on blackberry, it brought me a smile in midst of this heated
discussion.
Hope to see you and many other on this list, soon in Gdansk and elsewhere
On Sun, Jun 6, 2010 at 4:15 AM, <susanpgardner(a)gmail.com> wrote:
I'm not weighing in on the specific issue Aphaia,
and I'm sure Howie will say more next week. My point is just what I said: the UX team
is trying to balance all users' needs, which may or may not be the same as the
extremely committed super-users who post here. Feedback is great, but it irritates me
when people start using words like "stupid" -- that's what I was responding
to.
Thanks,
Sue
-----Original Message-----
From: Aphaia <aphaia(a)gmail.com>
Date: Sun, 6 Jun 2010 03:40:22
To: <susanpgardner(a)gmail.com>om>; Wikimedia Foundation Mailing
List<foundation-l(a)lists.wikimedia.org>
Subject: Re: [Foundation-l] hiding interlanguage links by default is a
BadIdea, part 2
On Sun, Jun 6, 2010 at 3:03 AM, <susanpgardner(a)gmail.com> wrote:
Sorry for top-posting.
Austin, think about who "everyone" is. The folks here on foundation-l are not
representative of readers. The job of the user experience team is to try to balance all
readers' needs,
Sue, not personal, but I think here I say, joining to the choir which
Jon and Eia began:
while English Wikipedia is the most visited websites of the Wikimedia,
it is only 50% and most of its readers are English Speaking. They have
no good reasons I believe to representative the rest of us non-English
speaking people who are 2/60 of this planet.
What is the good reason usability team thought data from English
Wikipedia visitors' behaviors and alone were enough to design for all
other 200+ languages' readership? It looks me an obvious mistake in
opposition of your statement.
which is not easy, and will sometimes involve making decisions that
not everyone agrees with. People here have given some useful input,
but I think it's far from obvious that the user experience team has
made a "mistake.". (I'm not really intending to weigh in on this
particular issue -- I'm speaking generally.)
Aryeh Gregor has said a couple of very smart things in this thread, particularly this bit
I'll quote below:
"Users don't explicitly complain about small things. They
especially don't complain about things like clutter, because the
negative effect that has is barely perceptible -- extra effort
required to find things. But if you take away a feature that's
important to a small number of users, or that's well established and
people are used to it, you'll get lots of complaints from a tiny
minority of users. Basing development decisions on who complains the
loudest is what results in software packed with tons of useless and
confusing features and lousy UI. Like most open-source software,
including MediaWiki. Good design requires systematic analysis,
ignoring user complaints if the evidence indicates they're not
representative."
Thanks,
Sue
-----Original Message-----
From: Austin Hair <adhair(a)gmail.com>
Date: Sat, 5 Jun 2010 15:56:26
To: Wikimedia Foundation Mailing List<foundation-l(a)lists.wikimedia.org>
Subject: Re: [Foundation-l] hiding interlanguage links by default is a Bad
Idea, part 2
On Sat, Jun 5, 2010 at 3:47 PM, David Levy <lifeisunfair(a)gmail.com> wrote:
Austin Hair wrote:
And yes, I'll echo others when I question the
original rationale and
suggest that the interpretation of what very little data was collected
is completely wrong, but I think I'll direct my focus toward a
practical fix, rather than just calling the usability team stupid.
Your last sentence surprised me, as I haven't seen anyone opine that
the usability team is stupid (and I certainly am not suggesting
anything of the sort). Everyone makes mistakes, and we believe that
one has been made in this instance. As for a practical fix, one
actually was implemented (and quickly undone).
Sorry if that wasn't clear—I didn't mean to indict you or anyone else
for doing that; all I meant was that although I, personally, could
easily focus on mistakes the usability team made, the way forward is
to simply fix it to everyone's satisfaction.
Austin
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KIZU Naoko
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