Austin Hair wrote:
And yes, I'll echo others when I question the
original rationale and
suggest that the interpretation of what very little data was collected
is completely wrong, but I think I'll direct my focus toward a
practical fix, rather than just calling the usability team stupid.
Your last sentence surprised me, as I haven't seen anyone opine that
the usability team is stupid (and I certainly am not suggesting
anything of the sort). Everyone makes mistakes, and we believe that
one has been made in this instance. As for a practical fix, one
actually was implemented (and quickly undone).
David Levy