On Saturday, November 16, 2013, Charles Andrès wrote:
I don’t remember if I answered you James, but you’re totally right the problem was the browser, now we invite people to use only chrome or Firefix and we had no problem.
Thanks, Charles. Obviously it's a priority to support other browsers too to avoid this in future.
J.
cheers
Charles
I use this email for mailing list only.
Charles ANDRES, Chief Science Officer "Wikimedia CH" – Association for the advancement of free knowledge – www.wikimedia.ch Skype: charles.andres.wmch IRC://irc.freenode.net/wikimedia-ch
Le 15 oct. 2013 à 20:32, James Forrester <jforrester@wikimedia.orgjavascript:;> a écrit :
On 15 October 2013 00:58, Charles Andres <charles.andres.wmch@gmail.comjavascript:; wrote:
Dear all,
In our new education program with youngs in scholar difficulties, we
have
the problem that only half of the new accounts have the visual editor activated, it's quite annoying to have two teach two way of editing.
Charles,
Is this because of the browser they are using, the wiki they are trying
to
edit on, or specific to their account? Which wiki are you talking about this happening on?
There was a configuration that we used in June for just over a week to
A/B
test VisualEditor, but that code is no longer around, so this should not
be
happening.
However, users of Internet Explorer and some marginal or old browsers cannot use VisualEditor yet as we have not been able to get it to work there, which may explain the issue?
Yours,
James D. Forrester Product Manager, VisualEditor Wikimedia Foundation, Inc.
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