On 25/01/07, Andrew Gray <shimgray(a)gmail.com> wrote:
The metric I would love to see is some way of
identifying when
[amount of value gained to our readers by this article] << [amount of
hassle caused to our volunteers by having this article]
Come to think of it, it would be an even more effective tool to use to
test proposed policy with :-)
--
- Andrew Gray
andrew.gray(a)dunelm.org.uk