This usability study is so tiny. I want MediaWiki to be really, really good.
Please tell me you guys hope to go large scale with the remote testing
On Thu, May 7, 2009 at 5:41 PM, Parul Vora <pvora(a)wikimedia.org> wrote:
Thanks for all of the feedback, comments, and support. I just wanted to
let you know that our full report (including highlight videos!!) is now
up our the Usability Initiative's project wiki:
- The Usability Team
Parul Vora wrote:
The Wikipedia Usability Initiative conducted a user research study
with SF based Bolt Peters in late March to uncover barriers new
editors face. We are in the process of completing a full report on our
methodology, process and analysis, but wanted to share with you some
of the major themes and findings in the meantime....
Some quotes from our participants that illustrate these findings:
“Usually it’s the most information in the easiest spot to access. It
always looks very well put together….it boggles my mind how many
people can contribute and it still looks like an encyclopedia.” – ‘Galen’
“I like Wikipedia because it’s plain text and nothing flashes” –
“Rather than making a mess, I’d rather take some time to figure out
how to do it right."
(later) "There sure is a lot of stuff to read.” – ‘Dan’
“ [I felt] kind of stupid.” – ‘Galen’
“It’d be nice to have a GUI, so you could see what you’re editing.
You’ve made these changes and you’re looking at it, and you don’t know
how it’s going to look on the page. It’s a little clumsy to see how
it’s going to look.” – ‘Bryan’
“[This is] where I’d give up.” – ‘Shaun’
Check out the full post on the foundation blog:
We would love to hear any initial thoughts, opinions, and reactions.
If you have any similar or dissimilar experiences - either personally
or in your own work/research, we'd love to hear about that too!
Always on your side,
The Usability Team
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