Hello everyone,

Over the last couple of days, there have been several media reports about the Foundation’s most recent office action, taken on December 6. More are certain to follow. These media reports are based on a release from SMEX and Democracy for the Arab World Now (DAWN) that contains many material inaccuracies. Some of the errors will be obvious to our community - for perhaps the most obvious, the report states that the 16 users are all based in Saudi Arabia . This is unlikely to be the case. While we do not know where these volunteers actually reside, the bans of any volunteers who may have been Saudi were part of a much broader action globally banning 16 editors across the MENA region. Indeed, many of them are not active in the Arabic language projects. These organizations did not share the statement with the Foundation, and “sources of knowledge” as cited in their release can get things wrong. In addition, we do not have staff in the country named and never have, contrary to a message put out by the same groups on social media.

As we noted in December in our statement, we are unable to discuss Foundation office actions in detail. The Foundation always lists accounts banned as a result of its investigations. It is our goal to be as transparent as we can be within essential protection policies, which is why we do not ban in secret, but instead disclose accounts impacted and (when large numbers are involved) have disclosed the rationale.

The roots of our December action stretch back over several years. We were initially contacted by outside experts who made us aware about concerns they had about Farsi Wikipedia. We can’t comment on that report right now, but it will be published by that organization soon. This report not only contributed to our August 23, 2021 modification of our non-disclosure agreement to make it harder for rights-holders to be coerced, but led to further evaluation of issues across MENA. The December bans were the culmination of those evaluations.

Wikimedia is, as mentioned above, an open knowledge platform, and it thrives on open participation. Investigations and global bans are not things that any of us take lightly, but the Foundation is committed to supporting the knowledge-sharing models that have created so many valuable information resources in hundreds of languages across the world. Our first line of defense of our Terms of Use are our volunteers themselves. Where issues present a credible threat of harm to our users and to the security of Wikimedia platforms, we will do the best we can to protect both.

We trust and hope that our communities understand that misinformation about this action has the potential to cause harm to the individuals involved. We believe in the incredible value produced by our volunteers across the globe, but even so we recognize that being found in contravention of a website’s Terms of Use — even in a manner that organization finds serious enough to warrant a ban — is not the equivalent of being convicted of any crime. Accordingly, we ask you to please be conscious of the real people involved, in the spirit of our long established respect for living people on our sites. We realize that it is tempting to speculate, but we do ask you all to recall that people’s employment options, their relationships, and even their physical safety may be compromised by speculation.

If anyone feels unsafe on Wikimedia projects, please use the local community processes or contact us. The Foundation and community will work together or in parallel to enhance the safety of all volunteers. To contact the Trust & Safety team please email ca@wikimedia.org .  

Best regards,