Dear Wikimania team 

First of all, let me say that I appreciate all your hard work on the event and I can't even begin to imagine the workload you all must have. However, I too find such response entirely unsatisfactory - if the organising team made the decision to hold the event at a remote location, I find that it is a justified expectation that you would provide means for people to get to and from the venue. As it has been mentioned before, I too experienced problems with Eventbrite with the link not working, the tickets for the transfer being "unavailable" well before the deadline for registration and then received no answer to my inquiry about it for about a week.
I empathize with you all, I really do, I know the workload must be immense, but at the same time, the problem with the registration system and the general lack of information about the transport/accommodation situation is hardly the attendees' fault and I feel like at this point (with one week left until the conference) just shrugging shoulders and saying "well, if you don't have the ticket, you don't have transfer/accommodation" is, quite frankly, unbelievable. I do hope it will all work out well and will look forward to a productive conference. 

Best of luck to the team, 
Mari Vallik

On Mon, Jun 13, 2016 at 4:58 PM, Andrew Lih <andrew@andrewlih.com> wrote:
Iolanda, I find this entirely unsatisfactory:

“If you did not buy a ticket for your direct transport from and to the airport, you do not have direct transport from and to the airport.”

The link never worked the many times I tried. Andy Mabbett and I have reported to you the problems with the Eventbrite link being listed as “unavailable.” Your current schedule says on a main travel day of Thursday, 23 June, only enough people (4?) have requested Malpensa -> Esino transportation. I find that hard to believe considering the volume of folks going to the conference.

https://wikimania2016.wikimedia.org/wiki/Journey/Airports

Can we please get some more help for coordinating travel from the Wikimania team? I feel we are working in the dark here. Thanks.

-Andrew




-Andrew Lih
Associate professor of journalism, American University
Email: andrew@andrewlih.com
WEB: http://www.andrewlih.com
BOOK: The Wikipedia Revolution: http://www.wikipediarevolution.com
PROJECT: Wiki Makes Video http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Wiki_Makes_Video

On Mon, Jun 13, 2016 at 8:24 AM, Iolanda Pensa <iolanda@pensa.it> wrote:
dear all
Everyone – who has got a ticket with accommodation in Esino Lario and received a confirmation from eventbrite – has accommodation in Esino Lario. Marta and Patrizia have assigned all the beds.
You will be given your address and keys in Piazza Italia in Esino Lario at your arrival; we expect you to arrive the 21st or the 23rd according to to the 5 or 3 days ticket you got.
Marta will send you today some further information about your travel and arrival.

Pleonastic, but
If you did not buy a ticket with accommodation in Esino Lario, you don’t have accommodation in Esino Lario. 
If you did not buy a ticket for your direct transport from and to the airport, you do not have direct transport from and to the airport.
Eventually you can get worried if you don’t have an eventbrite confirmation.

I personally consider wikipedians and wikimedians the most intelligent people I can spend time with. We certainly pretend you to get to Esino Lario, to find the right bus, to take the train in the right direction (please note that Tirano is not Torino), to sign up for events and to read (and cite) all necessary sources. Certainly… it’s the beginning of a great adventure. 
iolanda



Il giorno 13 giu 2016, alle ore 13:03, Harry Mitchell <hjmwiki@gmail.com> ha scritto:

Nothing here, and with only a week to go before I start my travels. I sympathise with the organisers who are being bombarded with all sorts of questions and no doubt have many other things to worry about. I remember how that felt in 2014. But these are not minor details for people travelling long distances, especially for those of us who have taken time off work and spent our own money to get there.

Could we trouble the organisers at least for a date by which we'll have some information on where we're staying? 

Thanks,
Harry 


On Mon, 13 Jun, 2016 at 11:47, Andy Mabbett
On 6 June 2016 at 15:26, Mardetanha <mardetanha.wiki@gmail.com> wrote:

> as elllie put on her previous emails, you will receive details separately
> very soon

A week has passed since the above reply; I'm concerned that I still
have no information about where I shall be staying, nor indeed whether
I have somewhere to stay. Does anyone else?


--
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk

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