The issue is that the hard drive may not actually be connected: we've spotted a crack on the bottom of the laptop, and think that the hard drive may have "disconnected", ie, become unplugged, from the rest of the laptop as a result of that. Installing anything won't be possible until we can get something running to find out if the hard drive is broken, or just unplugged.

I'm running some tools on it at the moment to see if something fixes it. Who knows! I might just get lucky!

Richard Symonds
Wikimedia UK
0207 065 0992
Disclaimer viewable at http://uk.wikimedia.org/wiki/Wikimedia:Email_disclaimer 
Visit http://www.wikimedia.org.uk/ and @wikimediauk



On 11 July 2012 17:06, Andrew Lih <andrew@andrewlih.com> wrote:
Highly recommend trying to run SpinRite 6 on it if you can (and assuming you have an optical drive on the computer). Track me down at Wikimania if you need to try it out, or Twitter: Fuzheado.

-Andrew


On Wed, Jul 11, 2012 at 1:31 PM, Richard Symonds <richard.symonds@wikimedia.org.uk> wrote:
A slightly chipped HP Pavilion dv6, with Windows 7 and added cracks. 

Richard Symonds
Wikimedia UK
0207 065 0992



On 11 July 2012 16:25, Steven Zhang <szhang@wikimedia.org> wrote:
What sort of computer is it?

Steve Zhang

Sent from my iPhone

On 11/07/2012, at 3:17 PM, Richard Symonds <richard.symonds@wikimedia.org.uk> wrote:

Hi all,

My wife's (User:Panyd, who wears the tricorn hat) laptop's hard drive has failed - it isn't recognised by the laptop when it boots up. We've run system restore, etc, and tried to ham-fistedly get it working, but nothing has been successful!

Does anyone have a spare CD which we could boot up the laptop from, or any suggestions as to what we could do next? Everything else on the laptop is in working order.

Thanks in advance for any help you can give us!

All the best,

Richard Symonds
Wikimedia UK
0207 065 0992

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-Andrew Lih
Associate professor of journalism
USC Annenberg School of Communication and Journalism
Email: andrew@andrewlih.com
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