On Sun, Jun 22, 2014 at 05:12:22PM +0200, Maarten Dammers wrote:
records of *domains* completely unknown to us, to our
frontend mailservers, without ever telling us about it, and expecting to
find their way inside the infrastructure and reach the OTRS box *is* a
hack, and one I'm about to correct :)
Define "us". All has been
documented on the OTRS wiki and setup
together with the OTRS admins.
Us = the system administrators of the email servers where people pointed
the MX records to. Wikimedia's main mail relays (mchenry & sodium) are
not under the purview of the OTRS admins. (I don't even have access to
the OTRS wiki; nor should I need to).
we never provided any gurantees to anyone that these hostnames will
remain forever the same and will be used as email servers (we knew, in
fact, that the exact opposite holds). Nor did we ever -to my knowledge-
said that it's okay for those systems to be used in this way. The fact
that they happily relayed email to OTRS was a happy accident.
mchenry is about to be decomissioned -- it's one of the last boxes in
Tampa, our old datacenter. The only reason we are discussing this now
instead of mail for these domains being silently broken soon *because we
didn't know about them* is because I noticed these domains entirely by
accident by grepping through our logs.
Now, can we get constructive? Are the people that own and/or manage
these domains on this list?