On 12 September 2012 16:50, Matthew Jacobs <sxeptomaniac(a)gmail.com> wrote:
One problem with that approach is that OTRS is not
seen as representative
of WP; the administrators are. If the admins are widely perceived as being
dicks (probably because way to many of them behave like dicks a large
portion of the time), then OTRS is going to continue to be ineffective at
changing the perception of WP as unfriendly and more concerned with
protecting territory than having accurate information.
I think that's a bit of an inside view. The outside world can't tell
an admin from a non-admin, there aren't generally little tags on
people's sigs. So the problem is more general dickishness, not
specifically admin dickishness.
As far as I can tell, outsiders like to have someone central to
approach, e.g. the email address.
(I vaguely understand someone gave Roth/his biographer the wrong
answer, i.e. needing a secondary source rather than a referenceable
self-statement. That's a different problem, of course.)
- d.