Now whatever the merits of his case, this chap does have a point about
the unfriendliness of the environment. It isn't so much that we've
gone out of our way to be unfriendly, but the tool we use to
interact--the wiki, in other words--isn't really very fit for the
Wikis are _supposed_ to invite contributions, but here we seem to have
built a big maze that only frustrates people who in good faith want to
help us to make it better.