On Sun, 8 Jul 2007 19:57:07 +0100, "Thomas Dalton"
<thomas.dalton(a)gmail.com> wrote:
Too often OTRS people remove *all* the material, not
just the
offending stuff. If just one paragraph was removed, I'm sure you would
get very few complaints from the community. It's blanking whole pages
without (significant) explanation which annoys people.
Ahem. Too often, complainants are insufficiently explicit about which
material causes a problem.
Remember, we are talking about volunteers here, with comparatively
large volumes of messages to get through in their limited available
time. To help fix the perceived problem, you could always volunteer.
Guy (JzG)
--
http://www.chapmancentral.co.uk
http://en.wikipedia.org/wiki/User:JzG