On Wednesday 19 November 2008, Gorbatai, Andreea wrote:
I am relatively new to the list but I have been
looking at Wikipedia (quant) data for a few years now. I recently started contacting
people for interviews regarding socialization/social networks of collaboration, so I
second your concerns. It's hard to contact users who have left and even harder to get
a response from inexperienced users, which I would love to know more about in order to
understand the process through which people gain experience/ make sense of their Wikipedia
participation.
I'll just note that my one brief experience in soliciting interviews online was rather
troubled (see below). Fortunately, for practical and theoretical reasons I preferred
making use of public practice and discussion. In any case, should I need to do so again,
the best "interviews" I did make were by going to F2F meetings and connecting
with Wikipedians. This isn't a random or representative sample of course.
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http://reagle.org/joseph/2005/ethno/leadership.html
On a suggestion, I developed a brief questionnaire to engage with editors of the Harry
Potter Project pages but, as expected, received few responses. Open content communities
are, presently, often studied (with similar questionnaires) and participants might have
little interest in taking time away from their actual (volunteer) work to respond to yet
another. (As a participant, I have never responded to such a questionnaire.) Contacting
actual participants can be difficult as well, as Lorenzon (2005) noted: "Many editors
have their own user page which give information about them but few give out their real
names and contact information." I made my solicitation on the Talk page for the
Project as well as the Talk pages of a handful of prominent editors, without much success.
Additionally, because most all the discourse is public and the community is otherwise so
reflective, there is an abundance of existing data situated in actual practice. This is
not to say such research discussions are not useful; once I developed my questions I was
interested in receiving answers and the single response was informative. Fortunately,
while responses to questionnaires can be hard to obtain, I also do not think them
necessary to understand this community. Instead, one must follow (or even engage) in the
practice: "A culture is expressed (or constituted) only by the actions and words of
its members and must be interpreted by, not given to, a field worker" (Van Maanen
1988).
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