Fwd: Results from 2018 global Wikimedia survey are published! - Wiki-research-l

17 Sep 2018

From: Sydney Poore &lt;spoore(a)wikimedia.org&gt;
To: Pine W &lt;wiki.pine(a)gmail.com&gt;
Cc: wiki-research-l(a)lists.wikimedia.org
Bcc:
Date: Mon, 17 Sep 2018 10:25:39 -0400
Subject: Re: [Wiki-research-l] Results from 2018 global Wikimedia survey
are published!
Hello Pine,

Thanks for asking. I always will take the opportunity when given the chance
to talk about the work that the Community health initiative, Trust &
Safety, Legal, Research, Anti-Harassment Tools teams are doing around
community health. :-)

The work on Community health done by these teams is reflected in the
Foundation's Annual Plan. Much of the work on community health is mentioned
in the Community health CDP.1

But because community health is a large topic, other teams across the
Foundation collaborate with these teams and also do work themselves
directly or indirectly addressing community health. The CE Insights survey
is a good example of that!  Also, recently there was an Inspire Campaign
about how to measure community health
<https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire> run by Community
Resources team. 2

Speaking more directly to your comments, the Community health initiative
has identified areas of focus that are related to the topics you mention.

For example, early this fiscal year, a main focus is "Contributors and
administrators are equipped with tools to make timely, informed decisions
when harassment occurs." This builds on the work Antti-Harassment tools
team began last year on the User Interaction Timeline tool and changes to
Special:Block that add the ability for admins to do Partial blocks instead
of site wide blocks.

There is an on going discussion
<https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_page,_namespace,_and_upload_blocking>with
the community about how to design the new functionality into the tool.
Currently this is a discussion about the best method to log partial blocks
and the third set of designs are available for community feedback.3  Within
the next week a discussion is going to start on Meta about how to measure
the effectiveness of blocks. This will involve be both a long term and
short term research projects with potentially many opportunities for
collaboration. Look for upcoming announcements for more information.

Another focus early this year is working with the community to develop a
Community Health Metrics kit that will allow communities to measure
quantitative data and satisfaction levels over time, and identify areas for
improvement. There is a consultation starting today
<https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit>.4 Joe
Sutherland is the lead on the project and will be making the announcements.

We welcome comments and questions here, on wiki, and by private email about
the work that is underway or in planning.

Warm regards,
Sydney

1
https://meta.wikimedia.org/wiki/Community_health_initiative/Annual_plan_FY1…
2 https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire
3
https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_p…
4 https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit

On Sat, Sep 15, 2018 at 2:25 PM Pine W &lt;wiki.pine(a)gmail.com&gt; wrote:

...
  Hi Edward, I'm surprised that this thread only
appears in my email under
 Research-l, but I can see in the WMF mail archives that you sent the email
 to other lists also. I wonder if that happened because you used bcc. Maybe
 there is a bug in Gmail. On the topic of diversity research, thanks for the
 link to the team reports. I'll put those on my list of things that would be
 good to browse.

 Regarding the topic of harassment that the person with the email
 "80hnhtv4agou" raised, I think that it's good to ask what more could and
 should be done. My view is that WMF shouldn't be directly intervening in
 community activities, but WMF support for community self-governance is
 welcome with actions such as developing better moderation tools and
 providing financial support to affiliates and community members who want to
 develop evidence-based training modules. Sydney Poore is on the
 Anti-Harrassment Tools team and I'm pinging her here to invite her to add
 any comments that she has.

 Pine
 ( https://meta.wikimedia.org/wiki/User:Pine )

 On Sat, Sep 15, 2018 at 5:45 PM Edward Galvez &lt;egalvez(a)wikimedia.org&gt;
 wrote:

  Thanks for your note Pine. I believe I have
already shared this on
 Wikimedia-l; I haven't shared to Announce, so I can do that.

 "Diversity" is multifaceted. I think that some areas offer some hope (e.g.
 program organizers & affiliate organizers have higher proportion of women
 and geographic representation), others I am not uncertain whether we put a
 lot of attention (Education & Age), and in others we are seeing little
 progress (gender on the projects). And perhaps some aren't even on our
 radar. I think many teams are still working to understand what are the
 problems and possible levers that can help us to bring change to these
 measures.  Some of those teams include Contributors/Audiences team,
 Anti-Harassment Tools, Trust & Safety and Community Resources. Each of
 these teams bringing their own strengths and angles to the problem. I
 invite you to read the team reports
 <
 https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report/T…
   .

 The research team is also working on finding a way to capture demographic
 data as well this year. While we gather this data through CE Insights it
 is
 not the most optimal way to measure demographic data. There was also the
 recent email by Erik Zachte about language diversity (Email subject:
 "Wikipedias, participation per language") Always to good to start to
 measure what you want to change.

 I also invite you (and perhaps everyone on this list) to reflect on: what
 numbers are most concerning for you related to diversity? What could you
 do
 to improve diversity on the projects? And decide how you would like to
 take
 action.

 Hope this helps!
 Edward

 On Fri, Sep 14, 2018 at 8:53 PM Pine W &lt;wiki.pine(a)gmail.com&gt; wrote:

 > Hi Edward,
   > Thanks for this publication. This
research is likely to be of interest
 to
 > the WikimediaAnnounce-l (and by extension, Wikimedia-l) and Wikitech-l
 > subscribers, so I suggest that you cross-post this publication to those
 > lists.
   > After reading this report, I have a
question which may be challenging to
 > answer: what should we do to improve our diversity? Many of us, inside
 and
  outside of WMF, have wanted to see progress on
diversity metrics for  years,
  and I get the impression that while significant
attention and resources  are
  being given to diversity, our progress has been
disappointing. Perhaps
 that's a subject that can be discussed further during the video
 presentation, but I'd also be interested in hearing your comments here  on
 > Research-l.
   > Have a good weekend,
   > Pine
 > ( https://meta.wikimedia.org/wiki/User:Pine )

 > On Thu, Sep 13, 2018 at 11:07 PM Edward Galvez &lt;egalvez(a)wikimedia.org&gt;
 > wrote:
   > > Hi everyone,
 >   > > I'm excited to share
that our annual survey about Wikimedia
 communities
 > is
 > > now published!
 >   > > This survey included 170
questions and reaches over 4,000 community
 > > members across
 > > four audiences: Contributors, Affiliate organizers, Program
 Organizers,
  and
  Volunteer Developers. This survey helps us hear
from the experience of
 Wikimedians from across the movement so that teams are able to use
 community feedback in their planning and their work. This survey also  helps
 > us learn about long term changes in communities, such as community  health
 > > or demographics.
 >   > > The report is available on
meta:
 >  

https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report
 >   > > For this survey, we worked
with 11 teams to develop the questions.
 Once
  the
  results were analyzed, we spent time with each
team to help them  understand
 > their results. Most teams have already identified how they will use  the
 > > results to help improve their work to support you.
 >   > > The report could be useful
for your work in the Wikimedia movement as
 > well!
 > > What are you learning from the data? Take some time to read the report
 > and
 > > share your feedback on the talk pages. We have also published a blog
 that
 > > you can read.[1]
 >   > > We are hosting a livestream
presentation[2] on September 20 at 1600
 UTC.
 > > Hope to see you there!
 >   > > Feel free to email me
directly with any questions.
 >   > > All the best,
 > > Edward
 >  
 >   > > [1]
 >  
 >  

https://wikimediafoundation.org/2018/09/13/what-we-learned-surveying-4000-c…
 > > [2] https://www.youtube.com/watch?v=qGQtWFP9Cjc
 >  
 >   > > --
 > > Edward Galvez
 > > Evaluation Strategist, Surveys
 > > Learning & Evaluation
 > > Community Engagement
 > > Wikimedia Foundation
 >   > > --
 > > Edward Galvez
 > > Evaluation Strategist, Surveys
 > > Learning & Evaluation
 > > Community Engagement
 > > Wikimedia Foundation
 > > _______________________________________________
 > > Wiki-research-l mailing list
 > > Wiki-research-l(a)lists.wikimedia.org
 > > https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
 >   >
_______________________________________________
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 --
 Edward Galvez
 Evaluation Strategist, Surveys
 Learning & Evaluation
 Community Engagement
 Wikimedia Foundation
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-- 
Sydney Poore
Trust and Safety Specialist
Wikimedia Foundation
Trust and Safety team;
Anti-harassment tools team

-- 
Sydney Poore
Trust and Safety Specialist
Wikimedia Foundation
Trust and Safety team;
Anti-harassment tools team