Desilets, Alain wrote:
I need a good solid reference to substantiate the following claim:
"Besides leading to high quality content, wikis have been shown to be good tools for fostering the emergence of active communities"
Does anyone know of a good research paper that looks specifically at this kind of impact of wikis?
Hi Alain,
The following work by Dan Cosley et al. argues that wikis and traditional review-before-publication result in the same quality, but wiki gets there faster:
Cosley, D., Frankowski, D., Terveen, L., & Riedl, J. (2006). Using Intelligent Task Routing and Contribution Review to Help Communities Build Artifacts of Lasting Value. Proc. CHI 2006. http://grouplens.org/papers/pdf/itr-chi2006.pdf
(Full disclosure: this work is a product of my own research group.)
HTH,
Reid