several people have asked about the difference between resolved and closed in
JIRA. the idea behind this is that the programmer can resolve the bug when
he thinks it's fixed, and the reporter or QA team will close the bug when
obviously, we don't really have QA teams, and it's probably best not to rely
on users to close issues. so, i've created a new scheme that removes the
redundant closed step entirely, just leaving resolved. this will be the
default scheme for new projects, but if you want yours changes, please say.
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