Gergo Tisza, 04/06/2014 21:55:
The big drop is apparently in the file upload step
(almost 30% - well
over 1000 uploads a day). Some of that might be intentional (upload
caught by badtitle filter etc), but even so the drop is huge. Given that
that step is rather simple from a UX point of view, it seems that upload
bugs are a bigger problem right now than design issues.
It's indeed interesting that we don't lose many people with the tutorial
and release step, but the worst drop in my opinion is from "details" to
"thanks": if 9 % of those who went so far in the process get lost, we're
wasting a lot of people's time and something is really wrong. (Possibly
with the backend, or the usual problems with Internet Explorer.)
The drop from "file" to "deeds" may have the same cause or even be
normal, i.e. people looking at the interface out of curiosity without
actually wanting to upload something. How can we filter those, maybe
exclude from the count the users who exited the page on purpose or few
seconds after loading it?
Nemo