I like that we are using OTRS and not Google Groups. Thanks to those who
triggered it:)
On Tue, Mar 18, 2014 at 2:46 AM, Yuvi Panda <yuvipanda(a)gmail.com> wrote:
On Tue, Mar 18, 2014 at 9:12 AM, Jeremy Baron
<jeremy(a)tuxmachine.com>
wrote:
You just need people committed to actually
reading and processing the
messages. But you need that anyway with Google groups. You can have a
mobile
queue with subqueues for specific
apps/platforms.
-Jeremy
True. So how about we...
1. Create specific queues for each app (Wikipedia/Android,
Wikipedia/iOS, Commons/Android, Commons/iOS, etc)
2. Recruit volunteers to specifically triage the queues (the current
product people + devs would be pre-recruited: :D)
This way we avoid having to use google groups, and also use a
currently-well-known-system. Privacy implications and expectations are
also clearer.
--
Yuvi Panda T
http://yuvi.in/blog
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