We discovered a regression regarding full-text search on the site.

A quick take on the blank search results: there is a blank screen at the beginning, which is off-putting, and at the end of typing (when no article matches the string entered). Ordinarily, hitting search on the keyboard would invoke full-text search, and spelling errors would invoke "Did you mean."

We need to fix full-text search urgently, and then make it more intuitive, as well as apply "Did you mean." But we also need to make the types of search more obvious, in terms of their intended behavior. Otherwise people will keep thinking this is "not as easy as Google search."

During the Android app development, Yuvi suggested a way of blending type-ahead suggestions and full-text search, but the initial take was to separate them. This will take more thinking through and clearly should be part of the new UI project.

Phil

PS: Thanks for the suggestion about useragentstring.com.



On Tue, May 8, 2012 at 3:47 PM, Erik Moeller <erik@wikimedia.org> wrote:
On Tue, May 8, 2012 at 1:06 AM, Erik Moeller <erik@wikimedia.org> wrote:
> Here are my test videos from the Android test. I've added annotations
> to each one for some notable moments.

And the iPhone ones:
https://accounts.usertesting.com/TestResults.aspx?p4n1n6v8t4h3i4e5

The consistent pattern here is the same frustration with hitting "No
results" in the search. Will watch more closely tonight to see if I
spot any other major issues that have not been mentioned already.
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Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

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Phil Inje Chang
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Wikimedia Foundation
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