On Mar 17, 2014 11:36 PM, "Yuvi Panda" <yuvipanda@gmail.com> wrote:
> It will be awesome if we can use OTRS. however we had previously used OTRS for a similar thing on mobile web and had the OTRS folks kick mobile out because of a large number of emails. Think if we just get a new queue just for ourselves that would be a non issue?

You just need people committed to actually reading and processing the messages. But you need that anyway with Google groups. You can have a mobile queue with subqueues for specific apps/platforms.

-Jeremy