Wiki-site.com is a wiki hosting company, listed at https://en.wikibooks.org/wiki/Starting_and_Running_a_Wiki_Website/Hosted_Wik...
Their "Support Contact" page [1] for paid wikis says:
"For wiki management support, we've created a forum at the following address"
(links to THIS list!!)
Rami Addady, if you're listening, at least you should say something like "You can get help from the amazing community of MediaWiki software users and developers at their public discussion list" NOT "We've created a forum"
What do you think?
I've often wondered why some list questions seem like people are "demanding" support. Now I know it's because some companies literally tell their customers that this is their support desk.
[1] http://www.wiki-site.com/index.php/Support_contact
Greg Rundlett https://eQuality-Tech.com https://freephile.org
Yes, that's a problem. If you can't get in contact with the site owner, perhaps WMF Legal would be willing to send a polite but firm letter informing that company that WMF and the Wikimedia Community, as wonderful as we are, are not here to serve as a "free" substitute for support services that should be provided by that site owner, and that the false statement on that company's website should be changed.
Pine
On Fri, Oct 21, 2016 at 1:43 PM, Greg Rundlett (freephile) < greg@freephile.com> wrote:
Wiki-site.com is a wiki hosting company, listed at https://en.wikibooks.org/wiki/Starting_and_Running_a_Wiki_ Website/Hosted_Wikis
Their "Support Contact" page [1] for paid wikis says:
"For wiki management support, we've created a forum at the following address"
(links to THIS list!!)
Rami Addady, if you're listening, at least you should say something like "You can get help from the amazing community of MediaWiki software users and developers at their public discussion list" NOT "We've created a forum"
What do you think?
I've often wondered why some list questions seem like people are "demanding" support. Now I know it's because some companies literally tell their customers that this is their support desk.
[1] http://www.wiki-site.com/index.php/Support_contact
Greg Rundlett https://eQuality-Tech.com https://freephile.org _______________________________________________ MediaWiki-l mailing list To unsubscribe, go to: https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
Please note this seems a lack of text proofing error of thier part, and not the intent described by Greg Rundlett if we look at the page history:
http://www.wiki-site.com/index.php?title=Support_contact&diff=next&o...
They had a support forum before, and closed it at some moment, then updated the link. They probably forgot to update the text.
On Fri, Oct 21, 2016 at 11:02 PM, Pine W wiki.pine@gmail.com wrote:
Yes, that's a problem. If you can't get in contact with the site owner, perhaps WMF Legal would be willing to send a polite but firm letter informing that company that WMF and the Wikimedia Community, as wonderful as we are, are not here to serve as a "free" substitute for support services that should be provided by that site owner, and that the false statement on that company's website should be changed.
Pine
On Fri, Oct 21, 2016 at 1:43 PM, Greg Rundlett (freephile) < greg@freephile.com> wrote:
Wiki-site.com is a wiki hosting company, listed at https://en.wikibooks.org/wiki/Starting_and_Running_a_Wiki_ Website/Hosted_Wikis
Their "Support Contact" page [1] for paid wikis says:
"For wiki management support, we've created a forum at the following address"
(links to THIS list!!)
Rami Addady, if you're listening, at least you should say something like "You can get help from the amazing community of MediaWiki software users and developers at their public discussion list" NOT "We've created a forum"
What do you think?
I've often wondered why some list questions seem like people are "demanding" support. Now I know it's because some companies literally
tell
their customers that this is their support desk.
[1] http://www.wiki-site.com/index.php/Support_contact
Greg Rundlett https://eQuality-Tech.com https://freephile.org _______________________________________________ MediaWiki-l mailing list To unsubscribe, go to: https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
MediaWiki-l mailing list To unsubscribe, go to: https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
Perhaps somebody should become an user/editor at their wiki and rectify that oversight. ;-)
Kate
Am 27.10.2016 um 06:11 schrieb Sébastien Santoro:
Please note this seems a lack of text proofing error of thier part, and not the intent described by Greg Rundlett if we look at the page history:
http://www.wiki-site.com/index.php?title=Support_contact&diff=next&o...
They had a support forum before, and closed it at some moment, then updated the link. They probably forgot to update the text.
On Fri, Oct 21, 2016 at 11:02 PM, Pine W wiki.pine@gmail.com wrote:
Yes, that's a problem. If you can't get in contact with the site owner, perhaps WMF Legal would be willing to send a polite but firm letter informing that company that WMF and the Wikimedia Community, as wonderful as we are, are not here to serve as a "free" substitute for support services that should be provided by that site owner, and that the false statement on that company's website should be changed.
Pine
On Fri, Oct 21, 2016 at 1:43 PM, Greg Rundlett (freephile) < greg@freephile.com> wrote:
Wiki-site.com is a wiki hosting company, listed at https://en.wikibooks.org/wiki/Starting_and_Running_a_Wiki_ Website/Hosted_Wikis
Their "Support Contact" page [1] for paid wikis says:
"For wiki management support, we've created a forum at the following address"
(links to THIS list!!)
Rami Addady, if you're listening, at least you should say something like "You can get help from the amazing community of MediaWiki software users and developers at their public discussion list" NOT "We've created a forum"
What do you think?
I've often wondered why some list questions seem like people are "demanding" support. Now I know it's because some companies literally
tell
their customers that this is their support desk.
[1] http://www.wiki-site.com/index.php/Support_contact
Greg Rundlett https://eQuality-Tech.com https://freephile.org _______________________________________________ MediaWiki-l mailing list To unsubscribe, go to: https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
MediaWiki-l mailing list To unsubscribe, go to: https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
mediawiki-l@lists.wikimedia.org