Right now, all methods of getting support for and general discussion about MediaWiki fall
flat in many areas.
* This mailing list is good for long-form questions and answers, but is difficult to
search leading to multiple duplicate questions. The nature of the list also makes things
like embedding screenshots difficult.
* [[Project:Support desk]] on mediawiki.org
is serviceable, but long-form questions or
answers require a large amount of scrolling due to the narrow content width in Flow, and
again attaching screenshots to illustrate problems is difficult.
* The #mediawiki channel on IRC (and related channels) are not easy for newbies to
discover or use, and many organizations block IRC meaning that we cut off this support
method from those at such organizations who have MediaWiki questions. Like the other
support methods, screenshots are also difficult.
As such, I have launched a new support forum for MediaWiki. It aims to make it easier
to not only ask for and receive support compared to the methods I outlined above, but also
hopes to serve as a hub where people who run their own MediaWiki installations can
connect, share tips, and network. To my knowledge, there is no such “MediaWiki Users
Group” outside of mailing lists at this time. The service is ad-free and content posted is
available under CC-BY-SA 3.0 so that particularly good answers can be used to bolster
documentation on mediawiki.org
I encourage anyone that is interested to check it out, and please let me know if you have
any feedback, suggestions, or questions about it 😊.