Hi Nina,
On Thu, Mar 10, 2011 at 12:37, McHale, Nina Nina.McHale@ucdenver.edu wrote:
I have been having trouble uploading Word and PowerPoint documents to our wiki. I added the file types .doc, .docx, .ppt, and .pptx to $wgFileExtensions in LocalSettings.php, and it appears as though others ARE able to upload these types of files, because, well, they're there. This came up again because one person wanted to upload a .docx file, and while he was able to upload .doc files, he did not have any luck with .docx. I have not altered the mime.info or mime.types files; I just looked over the documentation for that, but I'm not sure that's the right place to be looking.
And I don't know if it makes a difference, but I'm using Safari/Firefox on a Mac, and most others are using PCs with Firefox/IE.
I'm not entirely sure the cause of your problem, but I don't think the browser would matter -- someone else can correct me.
So, when you go to "Upload file", .docx is listed as a possible option. Just a sanity check to make sure $wgFileExtensions changes are taken...
The other thing you might want to see is the size of the file that you are uploading. There are size limits and maybe your .docx file just happens to be larger than the ones that are already up there. Or maybe they were uploaded at a time before a particular configuration was changed; and maybe that change has now broken the upload process some how.
What kind of error message do you get when you upload something? When I was trying to configure uploads, putting the error message in Google helped me find the solution. See for example the steps listed here:
http://www.mediawiki.org/wiki/Manual:Configuring_file_uploads
Hope this helps.
Ray