Hello!

A (someone else's, not mine) subscription to a list I'm an admin of has been "disabled due to a bounce score". That person is using Yahoo.

What should I do?

More info on the list's settings:

Z poważaniem · Kind regards


Szymon Grabarczuk


Wiceprezes Zarządu, Sekretarz · Vice-Chair, Secretary

Wikimedia Polska


tel: +48 730 290 269

e-mail: szymon.grabarczuk@wikimedia.pl


Wesprzyj wolną wiedzę!
Przekaż 1% podatku lub wpłać darowiznę na rzecz Wikipedii


ul. Narutowicza 40/1, 90-135 Łódź, Polska

KRS 0000244732

NIP 728-25-97-388


wikimedia.pl


Informacje na temat przetwarzania znajdują się w Polityce Prywatności. Kontakt: rodo@wikimedia.pl


On Wed, 23 Jun 2021 at 11:03, Kunal Mehta <legoktm@debian.org> wrote:
Hi,

Sorry, I missed replying to this earlier.

On 6/13/21 5:33 PM, Risker wrote:
> I think what's bugging me the most with this is that with MM2 listadmins
> got notice that someone was unsubscribed due to bounces, and we aren't
> getting those notices now.  I could live with having to adjust the
> bounces (especially for private lists), but there's something wrong with
> not sending out the bounce-unsubscribe notice, especially when "regular"
> unsubscribe notices are being sent out.

In general, you should be getting notices that someone is unsubscribed
due to bounces as long as the "Bounce Processing" -> "Notify owner on
disable/removal" settings are enabled.

The one exception to this is on 2021-05-31 when we got flooded with
bounces and mass unsubscribed users to the point where Mailman had some
70k email notifications queued (one for the user being unsubscribed,
another for the list admins), which would've taken anywhere from 3-7
days to deliver, at which time all normal mailing list mail would've
been on hold until the queue cleared out...so I just deleted all the
notifications from the queue.

I kept the actual notification messages though, plus we should still
have the logs from then (at least for another week) so we can look up
and provide a list of addresses that were unsubscribed from specific
lists if you'd like.

-- Kunal
_______________________________________________
Listadmins mailing list -- listadmins@lists.wikimedia.org
To unsubscribe send an email to listadmins-leave@lists.wikimedia.org

To request technical changes for a specific list, please instead create a task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists