The privacy policy as written certainly leads users to expect their PII is safe. There is nothing I can find in the written policy that would back the idea that the ombuds should refuse to remove PII if they think it might have been posted in good faith. If it could be used to identify someone, it should just be removed. That's just basic safety. Maybe they are not allowed to go against arbitrators I also don't understand why arbitrators would insist on posting PII over and over. We have seen too much what that can lead to. In all fairness, the gamergate sub-reddit was very professional and removed the dox within an hour of my request.