I haven't followed ARBCOM closely enough this year to be quite as
scathing as Risker, but the what little I have seen is very disappointing.
I haven't been an arb, but I have done jury service, and I'm a fan of
the system. But it relies on conscription to draft people in for a task
that they are literally locked in a room to do. If a case were only an
hour or so of time then I think you could experiment with inviting
panels of a random thirty or so of our three thousand or of most active
editors. My guess is that a random thirty would give you half a dozen
who'd respond - you could tweak the numbers if my guess is out. But I'm
not confident that this would work for cases that require more than a
couple of hours involvement, or that involve personal information and
thereby require "private sessions". I doubt there are sufficient such
cases for a jury system to make a meaningful contribution to the system.
Reforming arbcom is difficult. Influencing its election rather less so, I haven't done a voters guide for a few years but I'd commend doing so to anyone who has the time to thoroughly check the candidates.
On reform, I rather like the panel system, not because a panel of five arbs will make much better choices than a dozen arbs, but because only having five arbs on each panel would reduce the workload, hopefully to something manageable. A lighter load gives the possibility of more people considering arbcom, and even of arbs engaging more with the community on non arb stuff.
Another option is to invest in training arbs and functionaries. Both on technical training - if Sarah and Kevin are right re the Lightbreather case then it may just be that they didn't know how to get or read the evidence; Also they could be given the sort of training that UK magistrates go on. Question to Risker, what sort of training do they currently undertake?