Just to follow up as another active WMNYC member: I do remember the presentation in question; however I don’t remember the heckling. This is not to say I doubt it happened, but I do recall being distracted by preparing for a presentation I was giving later and so my attention probably wasn’t fully on the events around me (in fact, I may have left the space I was in to better prepare in an empty room for some of that time).
 
I can, however, very much confirm the situation Katherine describes down to the point that I know exactly who she’s talking about (a person whom, to complicate matters, has been known to be of late in very desperate financial straits and close to being homeless at times). I agree that what we have been able to do isn’t enough, because we don’t have the human resources to do much more. But Nathan’s suggestions are a great starting point for doing more, and certainly we could bring that up at the next board meeting.
 
Daniel Case